Our Client List

Lynnette’s quest for implementing workable solutions and guiding organizations in developing their assets & resources has led her to provide individual attention to her customer base and therefore seen as part of the organizations that she works with and not as a “Consultant”.

South African Client List
  • Accenture
  • Automobile Association
  • Aegis BPO Holdings South Africa
  • Afrisam (Holcim) South Africa – Readymix, Cement &  Aggregate Call Centres
  • Conexus - Outsource Call Centre
  • ER24 - Emergency Management Services
  • High Performance Learning
  • iChoices Call Centre Outsourcing
  • IQ Business Group
  • Knovation – Adcorp (South Africa) 
  • Nashua Communications
  • Omnihealth
  • Power Learning Systems 
  • Road Trip
  • Sasol – Nitro
  • Service Mix
  • Standard Bank of South Africa 
  • Singular Systems
  • Synovate (Pty) Ltd
  • TAL Investigation Services – Tracing Solutions
  • Tiger Brands 
  • TopTV
  • Total Facilities Management Company (TFMC)
  • Urban Nest
International or African Client List:
  • Celtel International – Amsterdam
  • GloMobile (Globacom Group) - Nigeria
  • Infocom – Uganda 
  • Kencell – Kenya 
  • Mobitel –Sudan 
  • MTN - Swaziland
  • Standard Chartered - Tanzania 
  • TTCL fixed line operator – Tanzania 
  • Telecom Namibia – Namibia
  • Zain Group – Africa, appointed as Zain Telecommunications Customer Care Contact Centre Strategy and Training partner (now operating as Airtel Africa)
  • Zain Burkina Faso
  • Zain Chad
  • Zain Democratic Republic of Congo
  • Zain Congo
  • Zain Sierra Leone
  • Zain Niger
  • Zain Tanzania
  • Zain Malawi
  • Zain Madagascar
  • Zain Nigeria
  • Zain Zambia
  • Zain Uganda 
  • Zain Gabon
  • Zain Kenya
  • Zain Ghana

 

Conferences and Speaker Engagements:
  • Aitec – Contact Centres Africa
  • Contact Centre World
  • CCMG – Performance Management
  • Knowledge Resources
  • Wits Business School (PDM programme – call centre module)
Associations:
  • Independent Contact Centre Consultants Association – officially launched March 2012 (Treasurer)

Client references and project outlines available on request.

Contact

Contact Details:
Lynnette Morris
Managing Member & Executive Coach
Mobile: 083 252 5154
Office: 011 486 4369
lynnette@contactcentrecoach.co.za