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Our Client List
Lynnette’s quest for implementing workable solutions and guiding organizations in developing their assets & resources has led her to provide individual attention to her customer base and therefore seen as part of the organizations that she works with and not as a “Consultant”.
South African Client List
- Accenture
- Automobile Association
- Aegis BPO Holdings South Africa
- Afrisam (Holcim) South Africa – Readymix, Cement & Aggregate Call Centres
- Conexus - Outsource Call Centre
- ER24 - Emergency Management Services
- High Performance Learning
- iChoices Call Centre Outsourcing
- IQ Business Group
- Knovation – Adcorp (South Africa)
- Nashua Communications
- Omnihealth
- Power Learning Systems
- Road Trip
- Sasol – Nitro
- Service Mix
- Standard Bank of South Africa
- Singular Systems
- Synovate (Pty) Ltd
- TAL Investigation Services – Tracing Solutions
- Tiger Brands
- TopTV
- Total Facilities Management Company (TFMC)
- Urban Nest
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International or African Client List:
- Celtel International – Amsterdam
- GloMobile (Globacom Group) - Nigeria
- Infocom – Uganda
- Kencell – Kenya
- Mobitel –Sudan
- MTN - Swaziland
- Standard Chartered - Tanzania
- TTCL fixed line operator – Tanzania
- Telecom Namibia – Namibia
- Zain Group – Africa, appointed as Zain Telecommunications Customer Care Contact Centre Strategy and Training partner (now operating as Airtel Africa)
- Zain Burkina Faso
- Zain Chad
- Zain Democratic Republic of Congo
- Zain Congo
- Zain Sierra Leone
- Zain Niger
- Zain Tanzania
- Zain Malawi
- Zain Madagascar
- Zain Nigeria
- Zain Zambia
- Zain Uganda
- Zain Gabon
- Zain Kenya
- Zain Ghana
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Conferences and Speaker Engagements:
- Aitec – Contact Centres Africa
- Contact Centre World
- CCMG – Performance Management
- Knowledge Resources
- Wits Business School (PDM programme – call centre module)
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Associations:
- Independent Contact Centre Consultants Association – officially launched March 2012 (Treasurer)
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Client references and project outlines available on request. |
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Contact Details:
Lynnette Morris
Managing Member & Executive Coach
Mobile: 083 252 5154
Office: 011 486 4369
lynnette@contactcentrecoach.co.za |
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